Joel joined Somek & Associates in 2023 and is focussed on executing strategy, driving continuous improvement, and providing oversight for internal operations teams. He is especially focussed on the company’s strategic objectives to deliver exceptional service and provide operational excellence. He leads the change management / business process programme and collaborates with teams to measurably optimise the business. Joel has a background in operational management and process improvement in the health regulation sector, where he developed an underlying passion for enabling just outcomes for the vulnerable.